Privacy Policy and Warranty Info

WARRANTY INFORMATION -

***PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS INFO.
NOTE:   ONCE THE ORDER LEAVES OUR BUILDING, IT IS NO LONGER OUR RESPONSIBILITY  IF THE PACKAGE IS LOST, STOLEN OR MIS-DELIVERED, BY THE DELIVERY  COMPANY***  Shipping charges will not be refunded once shipped.

WHO AND WHAT IS COVERED UNDER THIS WARRANTY, AND FOR HOW LONG?
 

Presma Inc. offers a Limited Lifetime Warranty to the original purchaser of any new PRESMA scope (s), from the date of purchase (item(s) will be free from defects in material and workmanship).
 

Presma Inc. offers a 1 Year Warranty to the original purchaser of any new PRESMA Handguard and/or Rail (s), from the date of purchase (item(s) will be free from defects in material and workmanship).

Kexuan scopes and handguards have a one year warranty from the date of purchase (item(s) will be free from defects in material and workmanship).

**NOTE**  - Starting March 1st, 2019.  Do to increases in shipping costs, we will  need to start charging a $10 return fee for any items returned to us  that are not defective or not under a warranty issue.  The fee will be  subtracted from your refund amount on the returned item(s).
 

WHAT IS NOT COVERED BY THIS WARRANTY?
·    Alteration, modification, disassembly, repair and reassembly of our original design of the product.
·    Failure to provide proper care and maintenance.
·    Accidental damage (such as dropping), abuse or misuse of products.
·    Normal wear and tear
·    Missing proof of ownership (no receipt from authorized dealer.)
·    Batteries and/or damage caused by batteries.
 

HOW DO I MAKE A WARRANTY RETURN?
Please  note that any items returned must be in their original packaging with  all components included.  They must also be in original condition (no  scratches etc.).   We reserve the right to charge a restocking fee for  returned items that do not meet this criteria.

Obtain a RMA  (Return Merchandise Authorization) number BEFORE returning any products  and prominently write it on the outside of the package.  Unauthorized  Packages without a RMA number will not be accepted.
 

Contact us for an RMA number by telephone (909) 308-0834  or email sales@justrails.com.com

·    You will need a copy of the receipt from an Authorized PRESMA Dealer.
·    Please  include a note containing your name, returning address, phone number  and email, and reason for the return (including, if applicable,  information about the firearm, ammo, and usage environment for defective  return). 


·    For Rifle Scopes, Include a check for $15.00 made  payable to Presma Inc to cover return shipping, or request in your  message above for us to email you a PayPal Invoice for the return  shipping cost to be paid by either Credit Card or PayPal.


·    Wrap  the item with protective padding and place it in an appropriate box for  shipping.  We recommend insuring your shipment and obtaining tracking  information in case the package is lost in transit.  We will not be held  responsible for returns lost by the shipping carrier.


·    Packages must be returned prepaid- we won’t accept COD packages. 


·    Once  the item is received and inspected we will exam and analyze returned  item(s). This process will take 7-14 business to get approved.  If the  item inspected is NOT approved, we will contact you with our findings  and then the item(s) will be mailed back to you.    The $15.00 check is  non-refundable.

Shipping and Delivery
At  this time, JustRails.com ships merchandise to locations within the  United States and U.S. territories, including Alaska, Hawaii, Puerto  Rico, Guam, and the US Virgin Islands. The risk of loss and title for all merchandise ordered on  this Web site pass to you when the merchandise is delivered to the  shipping carrier.
 

Copyright Notice
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Copyright  © 2021 JustRails.com. All rights reserved. As a user, you are  authorized only to view, copy, print, and distribute documents on this  Web site so long as (1) the document is used for informational purposes  only, and (2) any copy of the document (or portion thereof) includes the  following copyright notice: Copyright © 2021 JustRails.com. All rights  reserved.

Trademarks
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Terms of Use
This  site may contain other proprietary notices and copyright information,  the terms of which must be observed and followed. Information on this  site may contain technical inaccuracies or typographical errors.  Information, including product pricing and availability, may be changed  or updated without notice. JustRails.com and its subsidiaries reserve  the right to refuse service, terminate accounts, and/or cancel orders in  its discretion, including, without limitation, if JustRails.com  believes that customer conduct violates applicable law or is harmful to  the interests of JustRails.com and its subsidiaries.

Privacy Policy
This  site may contain other proprietary notices and copyright information,  the terms of which must be observed and followed. Information on this  site may contain technical inaccuracies or typographical errors.  Information, including product pricing and availability, may be changed  or updated without notice. JustRails.com and its subsidiaries reserve  the right to refuse service, terminate accounts, and/or cancel orders in  its discretion, including, without limitation, if JustRails.com  believes that customer conduct violates applicable law or is harmful to  the interests of JustRails.com and its subsidiaries.

Sales Tax
JustRails.com  charges sales tax for merchandise ordered on this Web site based on the  applicable state sales tax rate and the location to which the order is  being shipped.

Miscellaneous
VOID  WHERE PROHIBITED: Although the information on this Web site is  accessible worldwide, not all products or services discussed in this Web  site are available to all persons or in all geographic locations or  jurisdictions. JustRails.com and the advertisers each reserve the right  to limit the provision of their products or services to any person,  geographic area, or jurisdiction they so desire and to limit the  quantities of any products or services that they provide. Any offer for  any product or service made in the materials on this Web site is void  where prohibited.
GOVERNING LAW: In the event of litigation both  parties agree that the Law of the State of business registration of  JustRails.com shall apply and both parties shall consent to the  jurisdiction of said State's courts, or in the event of diversity of  citizenship, the United States District Court for the (District). Both  parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and  Conditions constitute the entire agreement between you and  JustRails.com with respect to this Web site. The Terms and Conditions  supercede all prior or contemporaneous communications and proposals,  whether electronic, oral or written between you and JustRails.com with  respect to this Web site. No modification of the Terms and Conditions  shall be effective unless it is authorized by JustRails.com. If any  provision of the Terms and Conditions is found to be contrary to law,  then such provision(s) shall be constructed in a manner to closely  reflect, as much as possible, the intentions of the parties, with the  other provisions remaining in full force and effect.