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WARRANTY INFORMATION
WHO AND WHAT IS COVERED UNDER THIS WARRANTY, AND FOR HOW LONG?
 
Presma Inc. offers a Limited Lifetime Warranty to the original purchaser of any new PRESMA rifle scope (s), from the date of purchase (item(s) will be free from defects in material and workmanship).
 
New Sniper scopes have a one year warranty from the date of purchase (item(s) will be free from defects in material and workmanship).
 
WHAT IS NOT COVERED BY THIS WARRANTY?
·    Alteration, modification, disassembly, repair and reassembly of our original design of the product.
·    Failure to provide proper care and maintenance.
·    Accidental damage (such as dropping), abuse or misuse of products.
·    Normal wear and tear
·    Missing proof of ownership (no receipt from authorized dealer.)
·    Batteries and/or damage caused by batteries.
 
 
HOW DO I MAKE A WARRANTY RETURN?

Please note that any items returned must be in their original packaging with all components included.  They must also be in original condition (no scratches etc.).   We reserve the right to charge a restocking fee for returned items that do not meet this criteria.

Obtain a RMA (Return Merchandise Authorization) number BEFORE returning any products and prominently write it on the outside of the package.  Unauthorized Packages without a RMA number will not be accepted.
 
Contact us for an RMA number by telephone (909) 308-0834  or email sales@justrails.com.com

·    You will need a copy of the receipt from an Authorized PRESMA Dealer.
·    Please include a note containing your name, returning address, phone number and email, and reason for the return (including, if applicable, information about the firearm, ammo, and usage environment for defective return). 


·    Include a check for $15.00 made payable to Presma Inc to cover return shipping, or request in your message above for us to email you a PayPal Invoice for the return shipping cost to be paid by either Credit Card or PayPal.


·    Wrap the item with protective padding and place it in an appropriate box for shipping.  We recommend insuring your shipment and obtaining tracking information in case the package is lost in transit.  We will not be held responsible for returns lost by the shipping carrier.


·    Packages must be returned prepaid- we won’t accept COD packages. 


·    Once the item is received and inspected we will exam and analyze returned item(s). This process will take 7-14 business to get approved.  If the item inspected is NOT approved, we will contact you with our findings and then the item(s) will be mailed back to you.    The $15.00 check is non-refundable.

Shipping and Delivery
At this time, JustRails.com ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, JustRails.com ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

International
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. JustRails.com is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
 
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Terms of Use
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Privacy Policy
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. JustRails.com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if JustRails.com believes that customer conduct violates applicable law or is harmful to the interests of JustRails.com and its subsidiaries.

Sales Tax
JustRails.com charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Miscellaneous
VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. JustRails.com and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
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MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and JustRails.com with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and JustRails.com with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by JustRails.com. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.