Contact Us
Customer Service is available M-F 8:30-4:30 (P.S.T.).
Text messages 909-308-0834
sales@justrails.com
Tracking numbers are emailed automatically when the shipping label is made.
Please check your junk/spam folder before contacting us. Thank you.
Product questions
Please include the model number (or copy/paste the website page address). Thank you.
***PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS INFO.
NOTE: ONCE THE ORDER LEAVES OUR BUILDING, IT IS NO LONGER OUR RESPONSIBILITY IF THE PACKAGE IS LOST, STOLEN OR MIS-DELIVERED, BY THE DELIVERY COMPANY*** Shipping charges cannot be refunded once order ships.
Please include the model number (or copy/paste the website page address). Thank you.
***PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS INFO.
NOTE: ONCE THE ORDER LEAVES OUR BUILDING, IT IS NO LONGER OUR RESPONSIBILITY IF THE PACKAGE IS LOST, STOLEN OR MIS-DELIVERED, BY THE DELIVERY COMPANY*** Shipping charges cannot be refunded once order ships.
Justrails.com Shipping Center
13089 Peyton Dr. #C-240,
Chino Hills, CA. 91709
We are open and shipping. Sales and CS are working from home.
All orders ship from our shipping center in Southern California, U.S.A.
All orders placed after 11am PST may not ship until the next morning.